DELLA GRIYALITASARI; HESTI RESPATININGSIH. Pengaruh Kualitas Pelayanan dan Kepuasan terhadap Loyalitas pada Nasabah PT. Bank Pembangunan Daerah Jawa Tengah Cabang Pembantu Gombong. International Bussines and Management Journal, [S. l.], v. 1, n. 3, p. 33–41, 2024. Disponível em: https://journal.stieanindyaguna.ac.id/index.php/IBM/article/view/6. Acesso em: 3 jan. 2026.